help Center

Click the 'Sign Up' button at the top of the homepage. Fill out the form with your email address and password. Confirm your registration by clicking the confirmation link sent to your email.

Yes, registration is completely free.

Check if you clicked the confirmation link sent to your email. If you haven’t received it, check your spam folder or contact support.

Log in to your account. Go to the 'Access Surveys' section. Click on a survey to start answering.

Survey durations vary between 2 and 45 minutes depending on their complexity.

Certain surveys target specific profiles based on your age, location, or interests.

After completing a survey, you earn MZ (exclusive reward points onmr-survey.com). These MZ can be accumulated and converted into cash or gift cards in your user account.

MZ points are the rewards you earn for answering surveys on mr-survey.com. Each completed survey awards a specific number of MZ points based on its length and complexity. 1 MZ = €0.01. The minimum payment threshold is 2,000 MZ.

The minimum payment threshold is 2,000 MZ.

PayPal, Amazon gift cards, Shopping vouchers.

Payments are usually processed within 1 to 7 business days.

Check your survey history: Ensure the survey is marked as 'Completed' in your account. Wait a few hours: Some surveys require validation before MZ points are credited. If the issue persists after 24 hours, contact our support team with details of the survey name or ID and the date and time of participation.

You may be disqualified for several reasons: Profile mismatch, inconsistent responses, or quota filled. Tip: Fill out your user profile accurately to receive surveys tailored to your criteria.

Ensure you are entering the correct login credentials. If you’ve forgotten your password, use the 'Forgot Password' feature. If the problem persists, contact our support team.

This could be due to an unstable connection or a technical error. Try refreshing the page. If that doesn’t work, move on to another survey. New surveys are added daily.

Yes, safeguarding your data is a priority at mr-survey.com. Your personal information is handled securely and in compliance with data protection regulations.

Yes, all your responses are anonymized before being analyzed by our partners.

If you still cannot find the answer you need, you can contact us using our contact form, our team will help you find what you are looking for.
Contact us >